Terms & Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the http://www.ander.sg  ecommerce web portal, the Ander Vendor B2B and Direct Customer mobile applications (the "Service") operated by ANDER LAB PTE LTD ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Sales order

All Sales Orders submitted to ANDER LAB through the ANDER LAB Webstore are subject to our acceptance. Sales Order acceptance and the completion of the contract between you and ANDER LAB will take place on the dispatch to you of the purchased Goods, and until that time we reserve the right to reject your Sales Order. ANDER LAB shall be entitled to cancel or terminate the obligations to fulfill any Sales Order, for any reason whatsoever, even after a Sales Order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation.

In such event, we shall refund to the customer the price of the Goods purchased.

Payment terms

Unless otherwise stated, all Prices quoted are inclusive of goods and services tax.

Unless otherwise stated, all payments to be made through the ANDER LAB Webstore shall be made using credit/debit card payment (where you are the cardholder of that card) or eNETS Online QR or as we may from time to time allow so and shall be made in accordance with such procedures as we may from time to time specify.


Errors on our site

Prices and availability of Goods are subject to change without notice. Errors will be corrected where discovered, and ANDER LAB reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Sales Order has been submitted and whether or not the Sales Order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your Sales Order is cancelled, ANDER LAB will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the terms set out in "Returns & Refund policy" below.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by ANDER LAB. ANDER LAB has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that ANDER LAB shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Title And Risk of loss

Title to, and risk of loss of or damage to, Goods purchased shall pass to you upon delivery of the purchased Goods to you. 

Product Warranty

Unless otherwise stated, all products sold through the ANDER LAB webstore will be subjected to a one week warranty (7 calendar days) starting from the date of collection/delivery.

Limitation of Liability

These terms and conditions set out the full extent of our obligations and liabilities, in respect of the supply of the Goods and performance of any services in relation thereto, and that there are no other warranties, conditions or terms that are binding on us, except as expressly stated herein. Any warranty, condition or term concerning the Goods which might otherwise be implied or incorporated in these terms and conditions by statute, common law or otherwise is hereby expressly excluded. Notwithstanding the foregoing, nothing in these terms and conditions (a) excludes, restricts or modifies any condition, warranty, right or liability implied into these terms and conditions (including any condition, warranty, right or liability imposed by the Unfair Contracts Terms Act (Cap. 396)) where to do so is illegal or would render any provision hereof void; or (b) shall limit or exclude any liability for death or personal injury caused by our negligence. 

Subject to the foregoing, we shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability hereunder whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the price of the Goods paid by you to us. 

Product Display/Colors

ANDER LAB Webstore attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using. Where there are accessories or furnishings included in the product image, they are used purely for illustration purposes and will not be included in the final sale of the product. 


By using the ANDER LAB Webstore, you expressly agree that use of the ANDER LAB Webstore is at your sole risk. The ANDER LAB Webstore is provided on an "AS IS" and "as available" basis. Neither ANDER LAB nor affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the ANDER LAB Webstore will be uninterrupted or error-free. Neither ANDER LAB Webstore nor its Associates warrant the accuracy, integrity or completeness of the content provided on the ANDER LAB Webstore or the products or services offered for sale on the ANDER LAB Webstore. Further, ANDER LAB Webstore makes no representation that content provided on the ANDER LAB Webstore is applicable to, or appropriate for use in, locations outside of the Republic of Singapore. ANDER LAB and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by ANDER LAB Webstore or its Associates shall create a warranty. 

Under no circumstances shall ANDER LAB or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the ANDER LAB Webstore, including but not limited to reliance by you on any information obtained from the ANDER LAB Webstore that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of ANDER LAB has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the ANDER LAB Webstore.

Entire agreement

These terms and conditions together with your Sales Order constitute the entire agreement between us and you in relation to your purchase of the Goods and supersede any and all statements or other agreements (oral or written) between you and us.

Termination of use

ANDER LAB may, in its sole discretion, terminate your account or your use of the ANDER LAB Webstore at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. ANDER LAB reserve the right to change, suspend or discontinue all or any aspects of the ANDER LAB Webstore at any time without prior notice.

Contracts (Rights of Third Parties) Act (Cap. 53B)

A person who is not a party these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act (Cap.53B) to enforce any of these terms and conditions.

Governing Law

These terms and conditions shall be governed by the law of Singapore. Both we and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Singapore.

Exclusivity of Product

Not all products available online are available in stores. Online products, variants, pricing and availability may vary from stores.

Contact Us

If you have any questions about these Terms, please contact us